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Refund Policy

At the Big Red we believe in quality and high standards by ensuring that our supplies ship to products in perfect conditions. Therefore, if you are not 100% satisfied with the any item you received. We gladly encourage our supplies to exchange the item with 30 days of receipt. Following the conditions as outlined 

  1. You can return or exchange within 30 days of receipt for most items in new condition within 30 days of delivery.
  2. All receipts of proof of purchase must be sent along with the item to be returned or exchanged.
  3. All addresses must be on the returning products.
  4. Returns must be received in new condition; products not in such conditions will not be excepted.
  5. All items to be shipped the costumer will pay shipping charges because the item was shipped free to you.
  6. Customers must leave 10-60 days for items to reach the supplier.
  7. Please return through your local post office to avoid tax.