Refund Policy
At the Big Red we believe in quality and high standards by ensuring that our supplies ship to products in perfect conditions. Therefore, if you are not 100% satisfied with the any item you received. We gladly encourage our supplies to exchange the item with 30 days of receipt. Following the conditions as outlined
- You can return or exchange within 30 days of receipt for most items in new condition within 30 days of delivery.
- All receipts of proof of purchase must be sent along with the item to be returned or exchanged.
- All addresses must be on the returning products.
- Returns must be received in new condition; products not in such conditions will not be excepted.
- All items to be shipped the costumer will pay shipping charges because the item was shipped free to you.
- Customers must leave 10-60 days for items to reach the supplier.
- Please return through your local post office to avoid tax.